Refund policy
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Satisfaction Guarantee
You have 30 days from the date you receive your order to request a return for any reason.
If you are not satisfied, you can get a full refund. -
Return Conditions
To qualify for a refund, your item must meet these conditions:
• Unused
• In its original packaging
• Undamaged
• Proof of purchase provided
Opened, used, or incomplete products may not be accepted unless defective.
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Non-Refundable Items
The following items are not eligible for refund:
• Gift cards
• Items clearly marked as final sale -
Return Process
Send an email to our customer support team including:
• Your order number
• Reason for return
• Photos if the item is defective
Once approved, we will provide the return instructions and address.
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Return Shipping
You are responsible for return shipping costs unless the item is defective or incorrect.
We recommend using a trackable shipping service. -
Refunds
After we receive and inspect your returned item, we will process your refund to the original payment method within 5 to 10 business days. -
Damaged or Incorrect Items
If you receive a damaged or incorrect item, contact us within 48 hours of delivery.
We will offer a replacement or full refund.
This guarantees your purchase risk-free for 30 days.